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EU AI Act — Art. 73

Report an AI Incident

Serious incident & concerns channel

What counts as an AI incident?

Under EU AI Act Art. 73, a serious incident is any event that directly or indirectly leads — or could lead — to:

  • Harm to the health, safety, or fundamental rights of a student or teacher.
  • A significant infringement of GDPR obligations caused by an AI feature on this platform.
  • An AI output that was published to a student without teacher review (a process failure, not the intended design).
  • The Originality Checker result being used as the sole basis for an academic misconduct decision.

You can also use this channel to raise concerns about AI outputs that you believe were harmful, discriminatory, or seriously incorrect, even if they do not meet the legal threshold for a "serious incident."

How to report

Send a detailed description of the incident to:

AI Incident Reporting — Writing, no kidding

Email: incidents@writingnokidding.com

Subject line format: [AI INCIDENT] — brief description

Please include as much of the following information as possible:

  • Date and time the incident occurred.
  • Which AI feature was involved (Correction Tool, Rubric Scoring, or Originality Checker).
  • A description of the AI output that was problematic.
  • The impact on the student or teacher affected.
  • Whether the incident has already been resolved, and if so, how.

You may submit a report anonymously. If you include contact details, we will acknowledge receipt within 2 working days and provide an update within 14 calendar days.

What happens after you report

  1. We log the incident internally and assess whether it meets the EU AI Act Art. 73 serious-incident threshold.
  2. If the threshold is met, we notify the relevant national market surveillance authority within the legally required timeframe.
  3. We investigate the root cause and, where possible, fix the underlying issue.
  4. We update our internal post-market monitoring records and, if appropriate, this page.

Regulatory escalation

If you are not satisfied with our response, or if you believe an AI feature is breaching your rights under the EU AI Act or GDPR, you may contact the relevant authority in your EU member state directly. A list of national AI supervisory authorities is maintained by the European Commission — AI Act.

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